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Reference and Help Desk


The Help Desk is the heart of library services where library users’ information needs are attended to. Help Desk Librarians assist users to find print and electronic resources needed for assignments, projects, teaching and research.

The Help Desk operates during the following hours:


Monday to Friday

Weekends and/or Public Holidays

2 January – 1 May

1 August – 30 September

9.30am – 8.30pm


10.00am – 2.30pm

2 May – 31 July

1 October – 23 December

9.30am – 9.30pm


10.00am – 5.30pm


At other times, users are advised to approach the Service Counter staff, or to consult the Reference Division which is located near to the Help Desk.


  For more assistance, please contact:
Ms Goh Wei Haan
Head, Reference Division

Ms Anusha Krishnan
Librarian, Reference Division

Mr Eric Loo Teow Lai
Librarian, Reference Division

Mr Muhammad Syahmi Dzulkarnain
Librarian, Reference Division

03-74918622 ext:7051/50 (Heldpesk) or
03-74918622 ext. 7056/
7055/7054 (Reference Division)



Document No: HP/026 | Issue 21 | Last Updated: 30 December 2016