Libguides: Quality Policy: Index Page

Quality Policy Statement

1)	Tun Hussein Onn Sunway Library is committed to understanding and meeting user and applicable requirements for library services that support the academic needs of Sunway University and Sunway College KL.
2)	Tun Hussein Onn Sunway Library shall continually review and improve the effectiveness of its quality management system.

Quality Objectives
To ensure user requirements and satisfaction are met, Tun Hussein Onn Sunway Library has embarked on the following Quality Objectives:

1)	Provide and make accessible relevant, accurate and timely information to users.
2)	Provide efficient and courteous services.
3)	Tun Hussein Onn Sunway Library shall employ appropriate technology to enhance its services.
4)	Tun Hussein Onn Sunway Library shall continually upgrade staff professionalism with the objective of delivering best quality services.


	Tun Hussein Onn Sunway Library is accredited to ISO9001: 2015

WP/015 Issue 2 12 Oct 2022

FAQ

What is my User ID and PIN

Students – User ID is student ID and PIN by default is 1234
Staff – User ID is the Serial Number at the back of the staff card and PIN by default is 1234

How do I become a member of the Sunway Library

All students are automatically registered as Library members. Staff and Other categories have to fill in this form: https://library.sunway.edu.my/membership9

How do I enter the Library using Facial Recognition?

All registered members can enter the Library using Facial Recognition. If you have difficulty scanning your face, please get assistance from the Service Counter Staff.

If you have other enquiries go to FAQs or ASK A LIBRARIAN